Privacy Policy
Last updated: 8 November 2026
This policy explains how personal data is handled when you visit bankgraph.ai or contact us through it. It covers this website only. Data processed inside the BankGraphAI platform at a customer is governed by the agreement with that customer.
1. Who is responsible
The controller for this website is BankGraphAI, Türkiye. This policy will be updated with the full company details and a dedicated privacy contact address.
Until then, you can reach us about any privacy matter through the demo request form on this website.
2. What we collect and why
Demo request form. When you submit the form we receive your name, organization, work email address, your role (optional) and your message (optional). We use this information only to answer your request, arrange a demo and follow up on it.
- Legal basis: your consent, given with the checkbox on the form, and steps taken at your request before a possible contract (GDPR Art. 6(1)(a) and 6(1)(b); KVKK Art. 5).
- We do not sell your data, use it for unrelated marketing or add you to a mailing list without asking.
Server logs. Our hosting provider automatically records technical data such as IP address, date and time and the page requested, to keep the website secure and running. These logs are not used to identify visitors.
3. Cookies and tracking
This website does not use analytics, advertising or tracking cookies. Your language choice and whether you have already seen the opening animation are stored only in your own browser, and are not sent to us.
The product videos are hosted on our own server. Fonts are loaded from Google Fonts, which receives your IP address when the page is loaded.
4. Who processes the data for us
- Our web hosting provider hosts this website.
- A form delivery service forwards the contents of the demo request form to our mailbox.
- Google Fonts (Google) delivers the fonts used on this website.
Some of these providers may process data outside Türkiye and the European Economic Area. Where this happens, the transfer relies on the safeguards those providers offer, such as standard contractual clauses.
5. How long we keep it
Demo requests and related correspondence are kept for up to 24 months after our last contact, unless they become part of a customer relationship or you ask us to delete them earlier.
6. Your rights
Under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where it applies, the GDPR, you have the right to:
- access the personal data we hold about you;
- have it corrected or deleted;
- restrict or object to its processing;
- receive it in a portable format;
- withdraw your consent at any time, without affecting earlier processing.
To use any of these rights, contact us as described in section 1. We will answer within 30 days.
You also have the right to lodge a complaint with a data protection authority (in Türkiye: the Personal Data Protection Authority, KVKK; in the EU: the authority in the country where you live).
7. Security
This website is served over HTTPS. Access to form submissions and correspondence is limited to the people who need it to answer your request.
8. Changes
We may update this policy, for example when the company details are added. The date at the top shows the latest version.